Job Description
Dis-Chem Pharmacies requires a Cashier for their Store in Kenilworth Centre. Support customer service at the point of sale while ensuring a world-class shopping experience. Record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies & elimination of fraud risk.
Competencies:
- Grade 12 / Matric
- A minimum of 6 months’ experience cashier/till operations experience
- Computer literate – MS Office
- Sound numerical skills
- Strong command of the English language
- Basic customer service
- Willing and able to work retail hours
Job Description:
- Adhere to Dis-Chem’s customer service policies and procedures and Establish a professional relationship with customers
- Report customer complaints and compliments to the Frontline Supervisor, or store management
- Adhere to the customer turnover hourly rate and Be aware of current sales and promotions
- Ensure colleagues and customers are not exposed to any risk and Carry out and manage Dis-Chem 5-star communication principles
- Be responsible for cash flow and Ensure all line voids and price changes are approved and signed off by the supervisor
- Exchange merchandise for customers and accept returned goods by customers when authorized to do so and Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
- Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards, and eBucks) and Ensure cash is placed in the drop safe according to Dis-Chem’s SOPs
- Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly and Ensure all outgoing stock/items/scripts are scanned and paid for
- Ensure that all money is strictly kept safely and securely inside the till
- Handle daily takings confidentially, and only discuss with management and Be alert, recognize, and report suspicious behavior to management
- Address queries regarding store merchandise and Adhere to Dis-Chem’s security policies and procedures
Competencies:
Essential:
- In-depth knowledge of operating cash registers, and maintaining cash drawers and Knowledge of processing sales, refunds, and payments
- Strong command of English (written and oral) and Accuracy, Attention to detail
- Presentable, Emotional intelligence and Social awareness, Accountability
- Problem-solving, analyzing basic reports, and Trustworthy and honest, Time management
Special conditions of employment:
- Willing and able to work retail hours
- Reliable transport and/or reside near the store
- South African citizen and Clear credit and criminal records
Remuneration and benefits:
- Market-related salary
HOW TO APPLY