Brights Hardware
Stonewood, Western Cape
Permanent
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Job Details
DivisionFranchise
Business Unit Stonewood
Minimum experienceEntry Level
Company primary industryRetail
Job functional area: General Business
Job Description
Purpose: The purpose of this job is to deliver exceptional customer service in such a manner that external and internal customers are satisfied, including delivery and transfer drivers. This is accomplished by offering friendly customer service, ensuring a clean and tidy environment, and accurate loading of all customers’ products purchased, ensuring that the Yard runs efficiently so that no losses of either stock or dissatisfied customers occur, in order to have customers return to the store, increasing sales and profit margins.
KEY RESPONSIBILITIES:
- Loading customers’ vehicles, delivery trucks and transfer trucks promptly and accurately
- Ensuring that stock is properly stacked and counted
- Assist with pulling stock for transfers.
- Reporting stock shortages
- Reporting stock breakages
- Upkeep of tidiness and cleaning of the area by sweeping and maintaining good housekeeping
- Assisting customers with excellent customer service and product knowledge
- Bagging of stone/ sand
- Participating in perpetual stocktakes
- Ensuring housekeeping of the work area
- Performing any work-related tasks as delegated by your superior
REQUIREMENTS:
- Matric or Equivalent
- 1 Year minimum experience in a similar role (preferred)
- Ability to deliver excellent customer service
- Ability to numerically count stock
- Able to work independently and as a team player
- Be disciplined and motivated.
- Ability to handle pressure
- Ability to communicate effectively (verbal)
- Physical fitness and stamina